Learning & Development Analyst - Minnesota - Remote
Company: UNFI
Location: Providence
Posted on: May 3, 2024
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Job Description:
*Position is fully remote**Candidate must live in Minnesota or
Western Wisconsin to support locally*PURPOSE:The Learning and
Development Analyst is responsible for the development, deployment,
and evaluation of learning technology applications as well as
materials that support them. This role will be a champion for
learning and development for our business and will work closely
with key business leaders and subject matter experts to deploy all
UNFI s associate-facing compliance training, regional business
training, learning and leadership development content through
BetterU. UNFI s learning management system (LMS). The Learning and
Development Analyst will ensure associates have access to a wide
variety of third-party and custom training and learning content to
grow their competencies and develop stronger capabilities to drive
business results.JOB RESONSIBILITES:Assists in the design and
creation of UNFI s learning technology solutions (including
strategic approach and configuration of BetterU hosted by SAP
Success Factors, UNFI s learning management system (LMS).Oversees
and administers the daily operations of UNFI s learning technology
solutions, including: BetterU.Creates and executes processes
related to learning technologies to ensure users have appropriate
access and/or rights to system functionality and programs (this
includes the creation and design of multi-level administrator
access as well as training and on-going roster
maintenance).Navigates, develops, and maintains strong working
relationships with business leaders throughout the organization to
promote the use and understanding of learning technologies.Provides
consultative and advisory services to business leaders on best
practices for purchasing, constructing, and deploying compliance
policy training, general training, and learning content to UNFI
associates.Assists in the gathering, analysis, documentation, and
validation of business and/or technical requirements that are
needed to translate these into requirements for deployment on
BetterU.Creates test plans and executes application functionality
testing (user acceptance testing) and pilots for all compliance
policy training, general training and learning initiatives across
the enterprise.Loads, tests, edits, and maintains all compliance
policy training, general training and learning content in
BetterU.Designs, facilitates, and executes training of learning
technology applications to end users.Creates, sets-up and maintains
record of all online assessments, surveys, and electronic
acknowledgements housed within learning technologies.Manages
multiple projects in the conception, design, development,
deployment, maintenance, and evaluation of learning solutions to
meet multiple deadlines.Maintain system and application
documentation as well as compliance policy training and general
training content in an organized and methodical way.Frequently
partners with People & Change colleagues to support enterprise
leadership development programming and content curation, talent
development initiatives and other special projects.Responsible for
all enterprise-level compliance policy training, general training
and learning reporting as well as data analysis emerging from UNFI
s learning technology solutions.Maintains, purges, edits, and
monitors all content in the LMS to maintain relativity (freshness)
and imports new content as needed.Maintains vendor relationships
with content providers, such as LinkedIn Learning and HarvardManage
Mentor, to stay abreast of new content, new company learning needs,
marketing strategies around new content and business adoption.Acts
as subject matter expert and strategic partner in evaluating and
selecting new and/or changing content and/or content
vendors.Maintains vendor relationships with technology vendor(s) to
stay abreast of product releases, relevant seminars, and potential
problem and or solutions to issues.Continuously promotes the use of
our in-house learning technology solution as a one-stop record
retention for training records.Problem-solves and resolves tickets
that are escalated from the IT Service Desk around learning
technologies.Perform other duties as assigned.JOB
REQUIREMENTS:Education/ Certifications:Bachelor's degree preferred
or equivalent working experience.Experience:4+ years of experience
in human resources, learning and development, talent management or
a related role.Experience designing and configuring enterprise
learning technology systems and applications for a large
organization (15,000+ associates) strongly preferred.Strong
understanding of adult learning best practices, modern classroom,
online and eLearning (as well as the technical requirements for
online and eLearning creation and deployment via an LMS).Strong
analytical and reporting skills (SAP SuccessFactors experience is a
plus).Excellent written and verbal communication skills with
emphasis on attention-to-detail, business partnerships and
workplace collaboration.Ability to work on multiple tasks, manage
competing priorities, meet deadlines and work independently under
minimal supervision.Other Skills/ Abilities:Prior administration
experience of an enterprise learning management system (LMS)
required (prior experience with SAP SuccessFactors
preferred).Experience with Microsoft Office Suite (Outlook, Word,
Excel).Experience with innovative learning technologies (virtual
training, virtual reality, learning gamification).PHYSICAL
ENVIORNMENT/DEMANDS:Travel requirement: approximately 10%.Most work
is performed in a temperature-controlled office
environment.Incumbent may sit for long periods of time at desk or
computer terminal.While performing the duties of this job, the
employee is regularly required to sit; use hands to finger, handle,
or feel; reach with hands and arms; and talk or hear.Incumbent may
use calculators, keyboards, telephone, and other office equipment
during normal workday.Stooping, bending, twisting, and reaching may
be required in completion of job duties.All qualified applicants
will receive consideration for employment without regard to race,
color, age, religion, sex, sexual orientation, gender identity or
expression, national origin, disability, or protected veteran
status. UNFI is an Equal Opportunity employer committed to creating
an inclusive and respectful environment for all. -
M/F/Veteran/Disability. VEVRAA Federal Contractor.#LI-Remote
Keywords: UNFI, East Providence , Learning & Development Analyst - Minnesota - Remote, Professions , Providence, Rhode Island
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